Platform earnings

Everything the platform itself made — commission, plan fees and ads — in one place.

Admin → Analytics → Platform earnings

What this counts

Your revenue, not your restaurants'. A busy month for the restaurants on your platform is not automatically a busy month for you — this screen separates the two.

It gathers up to three streams, depending on your business model:

StreamWhere it comes fromModels
CommissionYour cut of each order, at the rate stored on that order.Marketplace
RoyaltyThe same cut, billed to franchisees instead of withheld.Franchise
Plan feesWhat restaurants pay to be on their tier.Marketplace, Franchise
Sponsored placementWhat restaurants pay for promoted positions.Marketplace, Franchise

In My own restaurants this screen is quiet by design: you are not earning from the venues, they are the business. Read Sales instead.

The figures

FigureWhat it means
Commission accruedCommission earned on orders in the period, whether or not the payout has been settled.
Royalty accruedThe franchise equivalent — earned, whether or not the invoice has been paid.
Take rateYour earnings as a percentage of everything ordered through the platform. The single number that says how much of the trade you keep.
Recognised revenueMoney actually settled in the period, rather than earned in it.
Discounts givenWhat coupons and deals cost you.
Accrued and recognised are not the same number, and both are correct. Accrued is what you earned; recognised is what has landed. A commission earned on the last day of the month and settled on the first of the next appears in one month's accrued figure and the next month's recognised one.

When it doesn't work

Earnings look lower than my order volume

Take rate is the figure to check. High order volume on plans with a low commission earns little — that is a pricing question, not a reporting fault. Cash orders also carry commission only if you charge it on them.

The numbers changed after I edited a plan

They should not have. Commission is read from each order's own record, not from the plan as it stands today. If a figure moved, it is because new orders came in at the new rate.